Fire. Water. Mold. Storm. Environmental. Start to Finish.
FIRST Emergency Restoration provides the complete scope of property damage restoration and environmental services for residential and commercial properties across New York City and the Tri-State Area. One company. IICRC certified. No subcontracting. 24/7.
IICRC
Certified
BBB
Certified
Licensed &
Insured
Works With
All Insurance
24/7 Emergency
Response
Safety
Guaranteed
Fire damage is the most complex property emergency a New York building can face. When the fire is out, four categories of damage are actively getting worse simultaneously: structural fire and heat damage, smoke and soot penetrating every porous surface in the building, firefighting water saturating floors and walls, and contents deteriorating with each passing hour. Every category requires a certified specialist response — not a generalist cleanup.
FIRST Emergency Restoration deploys a complete, integrated fire restoration team from the first call. Emergency board-up and securing, structural assessment, smoke and soot removal, firefighting water extraction and structural drying, contents inventory and pack-out, odor elimination, and complete reconstruction — one team, one scope, complete accountability.
Immediate securing of all fire-compromised openings. Critical in NYC's dense building environment where unsecured properties create liability and weather exposure risk.
Professional soot removal using dry chemical, HEPA vacuum, and chemical cleaning techniques matched to each surface type. Soot begins corroding metal within hours — early intervention limits replacement costs.
Smoke infiltrates HVAC systems during fires, distributing soot and odor throughout the building. All ductwork and HVAC components are professionally cleaned and certified before any system is returned to operation.
Assessment and restoration of all structural damage — from charred framing to heat-compromised load-bearing elements, in building types from Manhattan high-rises to Hudson Valley farmhouses.
Fire suppression generates significant water damage. We extract all firefighting water, structurally dry all affected materials, and apply antimicrobial treatment — treating water damage as an integrated component of fire restoration.
All contents inventoried, sorted, and documented before anything is moved. Salvageable items removed to climate-controlled storage for professional cleaning. Non-salvageable items documented for insurance replacement.
Water damage escalates with time. Every hour standing water sits in a New York property, it soaks deeper into structural materials, feeds mold growth, and compounds the final restoration cost. FIRST Emergency Restoration responds within 60 minutes across the NYC metro — deploying professional extraction, commercial structural drying, thermal imaging, and EPA-approved antimicrobial treatment as a standard scope on every water damage job.
All standing water removed immediately using professional portable extraction equipment. Basements, crawl spaces, and all below-grade areas receive dedicated extraction — not just visible surface water.
We map all moisture — including hidden moisture in wall cavities, subfloor systems, and ceiling assemblies — before drying begins. In NYC's pre-war buildings and Long Island's postwar housing, hidden moisture is where the real damage lives.
Commercial air movers and industrial dehumidifiers configured for each property's specific construction materials. Daily moisture readings logged until all materials return to verified safe levels.
EPA-approved antimicrobial treatment applied to all affected surfaces as a standard step on every water damage job — not an optional add-on. In NYC's humid climate, mold begins within 24 to 48 hours of untreated moisture.
Sewage backups, NYC combined sewer overflows, and contaminated flood events require biohazard-level protocols. We are certified and equipped for Category 1, 2, and 3 water events.
Damaged drywall, flooring, framing, and all building materials restored to pre-loss condition. One team, complete scope — extraction through reconstruction.
Mold in a New York property is a health hazard, a structural risk, and — if it resulted from a covered water event — a recoverable insurance loss. Surface treatment is not remediation. FIRST Emergency Restoration provides full-cycle mold remediation: moisture source identification, certified containment, removal of all contaminated materials, structural drying, and independent post-remediation clearance testing — in full compliance with New York State mold remediation laws.
We identify where the mold is — including hidden growth in wall cavities and below-grade spaces — and, critically, what caused it. Mold removed without addressing the moisture source returns.
Before any mold is disturbed, negative pressure containment is established. Polyethylene barriers and HEPA air filtration prevent spore migration to clean areas during remediation.
All mold-contaminated porous materials removed and disposed of in compliance with New York State regulations. Non-porous surfaces treated with EPA-approved biocide solutions.
All remaining structural materials dried to verified safe moisture thresholds. Mold cannot be permanently remediated without eliminating the residual moisture that allowed it to grow.
Independent clearance testing by a licensed New York State mold assessor after remediation is complete. Clearance certification provided to you and your insurance carrier.
New York State requires separate licensed assessors and remediators for qualifying projects. We coordinate with licensed assessors and operate in full compliance with all applicable regulations.
The New York metropolitan area faces some of the most intense storm exposure of any major US market — nor’easters that devastate roofing across Westchester and Long Island, tropical storm remnants that flood coastal communities in Queens and Staten Island, and severe summer convective events that down trees into suburban homes throughout the region. FIRST Emergency Restoration responds to the full range of NYC metro storm damage events with emergency securing, structural repair, flood cleanup, and complete insurance documentation.
Immediate securing of storm-compromised roofing, windows, and structural openings — preventing continued weather exposure before restoration begins.
Assessment and restoration of all wind damage — roofing systems, siding, structural framing, windows, and all connected building elements. All work permitted and code-compliant.
Structural assessment after tree or debris impact, debris removal, and complete restoration of all affected structural systems — including roof, framing, and interior elements.
For NYC metro coastal communities with NFIP flood policies, we produce wind-versus-water attribution documentation that supports maximum recovery under both standard HO and flood insurance policies.
Storm flooding from roof breaches, storm surge, and window failures extracted and dried using commercial equipment. For coastal Long Island and Staten Island events, Category 3 contamination protocols applied.
Storm water intrusion creates rapid mold risk. Antimicrobial treatment applied to all storm-flooded materials as standard — not an add-on — given the NYC metro's mold risk profile.
Smoke is not a surface contaminant. It is a complex mixture of gases and particulates that penetrates porous building materials at a molecular level — plaster walls, wood framing, insulation, upholstery, and HVAC systems — and generates odors that persist long after a fire is resolved. Standard cleaning removes visible soot but leaves the odor compounds that have absorbed into materials. FIRST Emergency Restoration provides the full professional scope: dry soot removal, chemical surface cleaning, thermal fogging, ozone treatment, HVAC ductwork cleaning, and structural surface sealing before any repainting.
Dry chemical cleaning before any wet treatment — the sequence that prevents soot from being permanently embedded into porous surfaces like plaster and masonry common in NYC's pre-war buildings.
Thermal fogging deploys a deodorizing agent in a heated fog that reaches the same depths smoke has penetrated. Ozone treatment addresses residual odor compounds at the molecular level throughout all affected spaces.
Smoke infiltrates HVAC systems and distributes throughout the entire building. All ductwork, coils, and HVAC components are professionally cleaned before the system is returned to operation.
After cleaning, all smoke-affected structural surfaces are sealed with smoke-blocking primers before any repainting. Without this step, smoke odor migrates through paint films — the most common post-restoration complaint.
Smoke-damaged contents assessed for restorability and treated with appropriate techniques: dry cleaning, ultrasonic cleaning, and ozone chamber treatment for embedded smoke odor.
Air quality verified after restoration with HEPA air scrubbing. We do not declare smoke restoration complete without verifying that soot particulate and odor levels meet established safe thresholds.
FIRST Emergency Restoration provides the full environmental services stack for New York properties — particularly critical for NYC’s pre-war building inventory where asbestos and lead paint are common, and for commercial real estate owners managing renovation projects under NYC’s strict environmental compliance requirements.
Licensed identification, testing coordination, and removal of asbestos-containing materials in NYC pre-war buildings — floor tile, pipe insulation, ceiling plaster, and more. Full compliance with NYC DEP and EPA regulations.
EPA-certified lead paint removal for NYC residential and commercial properties. Required by NYC Local Law 1 for properties housing children and by EPA RRP rules for renovation disturbance of lead paint surfaces.
Identification, containment, and removal of hazardous materials revealed by fire, demolition, or renovation — PCBs, mercury-containing materials, chemical storage, and other regulated substances.
Licensed interior demolition for commercial and residential pre-renovation preparation — coordinated with all required abatement work to ensure regulatory compliance before reconstruction begins.
Building-scale mold remediation for commercial properties — multi-unit residential buildings, office buildings, retail, and industrial facilities. Scaled crew and equipment capacity for large-scope commercial mold events.
Environmental compliance assessment and consulting for commercial real estate owners, developers, and property managers navigating NYC's regulatory environment for asbestos, lead, and other environmental obligations.
